FREQUENTLY ASKED QUESTIONS (FAQs)

Get to know what others have as concerns and how we have been able to handle that.

Authorizing text message communication helps ensure that you receive important updates, notifications, and alerts via SMS. It also allows businesses to comply with legal regulations regarding communication preferences and consent.

To authorize text message communication, you may need to provide explicit consent by opting in through our website, or text message. This often involves confirming your phone number and agreeing to receive messages from the organization.

Yes, The Onaya Company take steps to secure your authorization for text message communication. This may include encrypting your personal information, adhering to privacy policies, and implementing measures to prevent unauthorized access or misuse of your contact details.

Yes, in many cases, you can revoke authorization for text message communication by opting out or unsubscribing from the service. Typically, instructions for opting out are provided in the text messages you receive or on the organization's website.

After authorizing text message communication, you may receive various types of messages, including account notifications, security alerts, promotional offers, appointment reminders, order updates, and customer service communications. Be sure to review the organization's communication preferences to customize the types of messages you wish to receive.

Standard messaging rates may apply depending on your mobile carrier and plan. However, we offer text message communication as part of their service without additional charges. It's advisable to check with your carrier regarding any potential charges.

You can typically update your contact information, including your phone number for text message communication, by contacting our customer support for assistance with updating your information.

The Onaya Company take privacy concerns seriously and adhere to applicable laws and regulations regarding the collection, storage, and use of personal information for text message communication. Your privacy rights and preferences are typically outlined in the organization's privacy policy.

We implement various security measures to ensure the confidentiality of text message communication, including encryption protocols, secure transmission channels, access controls, and data encryption. Additionally, we conduct regular security audits to identify and address potential vulnerabilities in our systems.

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